1. Using the "Forgot Your Password?" Feature (Primary Method)
: Provide the username of the account you need to reset.
For , the resetpass.bat file is not included in the standard installation. Below are the current, supported methods to regain access to your SEPM 14 console.
The resetpass.bat tool was historically used to reset a forgotten Symantec Endpoint Protection Manager (SEPM) administrator password to the default "admin". However, this utility was removed in later versions (starting with version 12.1 RU1 MP1) for security reasons.
: Click this link located below the login fields.
If you have a copy of the tool from an older installation, the process typically involves: Resetpass.bat for symantec 14 | Endpoint Protection