Renfe Consulta Del Menu De Indemnizaciones Automaticas Ia11 2021 -

Note: Recent legislative attempts aim to restore these 2021-style rules by 2026, though this remains a point of legal dispute. Media Distancia (Mid-distance): 15+ minutes: 25% refund. 30+ minutes: 50% refund. 60+ minutes: 100% refund. Regional & Regional Express: 30+ minutes: 25% refund. 60+ minutes: 100% refund. How to Use the Automatic Menu

Often provides 150% of the entitled amount for future travel. Summary of Entitlements by Delay Service Type Delay Time Refund Percentage AVE / Alvia (Current) 60 - 89 mins AVE / Alvia (Current) Media Distancia 15 - 29 mins Media Distancia 30 - 59 mins Media Distancia Compromiso de puntualidad Note: Recent legislative attempts aim to restore these

For tickets purchased after July 1, 2024, for services, the following rules apply: 60+ minutes: 100% refund

To request your refund, you can access the Punctuality Commitment portal on the Renfe official website. How to Use the Automatic Menu Often provides

You will need your Ticket Number (Número de billete) found on your PDF or physical ticket. Choose Your Payment Method: Same Payment Method: Cash or credit card refund.

50% refund of the ticket price.