Redsail plotters generally use the or CH340 chipset for USB communication.
Getting your Redsail cutting plotter to talk to your computer can sometimes feel like a puzzle, especially with USB connections. Because Redsail machines typically use a USB-to-Serial interface, the setup requires a specific driver to create a "Communication Port" (COM Port) that your design software can recognize.
You should see an entry like or similar. redsail cutting plotter usb driver install
Are you using or a CorelDraw plug-in to send your designs to the plotter?
Even with the driver installed, your software (Artcut, SignCut, Flexi, or CorelDraw) won't work unless it knows which port to use. Redsail plotters generally use the or CH340 chipset
If you don't have a disk, search for the Redsail USB Driver (FT232 or CH341) . Most modern Windows versions (10 and 11) require the 64-bit version of these drivers. Step 2: Running the Installation
Click "Install" or "Extract." A "Driver Installation Successful" message should appear within a few seconds. Step 3: Connecting the Hardware You should see an entry like or similar
This is usually a "Static" issue or a "Flow Control" mismatch. Ensure your USB cable is shielded and that the COM port settings in the Device Manager match the settings in your software exactly. Driver Signature Error (Windows 10/11)
Open the on your PC (Right-click the Start button > Device Manager). Look for a section called Ports (COM & LPT) .