If your instructions mentioned mounting an ISO or using a virtual drive, ensure that drive is currently active.
If the antivirus flagged a file in the TecDoc folder, restore it and add the entire TecDoc folder to the .
Below is a comprehensive guide to diagnosing and fixing this configuration error to get your parts catalog back online. 1. Understanding the Root Cause If your instructions mentioned mounting an ISO or
Ensure the InstallPath and DataPath values match your current setup. 3. Final Verification After making changes: Restart your computer to ensure all services refresh. Run the TecDoc executable .
Check your or Antivirus "Protection History." Press Win + R
Check the lines starting with DATA_PATH or DATABASE_PATH . Ensure they point to the actual location of your data files (the .db or .td files).
If you moved the folder after installation, you must update these paths manually. Step B: Check the Database Service TecDoc relies on a background service to fetch parts data. Press Win + R , type services.msc , and hit Enter. Look for or TecDoc Server . " right-click and select .
If the status is not "Running," right-click and select .