Exclusive — Hpbq138.exe

This tool is intended for HP-authorized service providers and is not officially available for public download.

Specific hardware configuration code (e.g., WA985UA#ABA). hpbq138.exe

Information is entered into specific fields (Serial, Model, GUID, etc.) and then saved directly to the hardware. Risks and Availability This tool is intended for HP-authorized service providers

A bootable USB drive is created (often using tools like Rufus ) to load a DOS-based operating system. Risks and Availability A bootable USB drive is

The technician boots from the USB and types HPBQ138.exe at the DOS prompt to launch the interface.

When an HP laptop starts up and displays an error message such as "Product Information Not Valid" or "System Board (00A) - Product Name/Serial Number Missing," it usually means the DMI information is blank. Using HPBQ138.exe fixes this by re-entering the following data found on the laptop's chassis: Unique identifier for the device.