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: Allows users to create automatic reports and view battery health in real-time via Bluetooth when using the optional Wireless Adapter Z3210. Comparison of Battery Tester Software Support Legacy 3554 Software GENNECT One (for BT3554-50) Official Win 10 Support Connectivity USB (Unsupported on Win 10) USB & Bluetooth Reporting Basic PC viewer Automatic PDF/CSV reports Trend Analysis Real-time graphing Troubleshooting Common Issues
: The USB driver for the 3554 model is officially unsupported on Windows 8 and Windows 10.
: If the device is not recognized, check the Device Manager under "COM and LPT" to see if the USB driver is properly assigned or needs to be reinstalled.
: Installing an older version of the USB driver (v1.5.0 for Windows 7) may sometimes yield limited operability on Windows 10, though future OS updates may break this functionality.
Because of these software limitations, Hioki has replaced the 3554 with the . This newer model is fully optimized for modern environments:
While not officially supported, some users attempt the following to maintain their legacy workflow:
: Fully supports Windows 10 (32-bit/64-bit) and Windows 11 for data transfer and management.