In the login management area, select the option to recover your account using the PUK to bypass standard email verification. Fix 3: Clear App Cache and Data
When you first signed up for CyberGhost, you were likely given a PUK.
Uninstall the app, restart your computer, and perform a clean reinstall.
Your app may be out of sync with CyberGhost’s central database.
If you have another VPN or a strict firewall (like Windows Defender or an antivirus) running, it may block the authentication request sent by CyberGhost. Temporarily disable other security software and try logging in again. 3. Dealing with "Account Not Found"