: Right-click DongleManager.exe and select Run as Administrator . Updating Firmware & Registration
Ensure the manager has internet access and your antivirus is disabled. Downloads & Support - Infinity-Box
: Temporarily disable your PC Firewall and Antivirus . These programs often flag dongle managers as "false positives" and can block the firmware update process. Step-by-Step Installation Guide
tool, you must first install the (also known as the Smart-Card Manager). This essential utility acts as the bridge for registering your device, updating its firmware, and managing your licenses. Essential Pre-Installation Requirements
Before starting the installation, ensure your system meets these basic criteria to avoid common connection errors:
: Once complete, the manager will display your Serial Number (S/N) and the current firmware version. Troubleshooting Common Issues Likely Cause "Dongle Not Found" Driver missing or bad USB port
: Plug your CM2 dongle into a functional USB port. Allow Windows a moment to detect the new smart card hardware.
Download version 1.81 or higher from the official support site . Firewall interference
: Obtain the latest version of the Dongle Manager from the official Infinity-Box support page.
: Right-click DongleManager.exe and select Run as Administrator . Updating Firmware & Registration
Ensure the manager has internet access and your antivirus is disabled. Downloads & Support - Infinity-Box
: Temporarily disable your PC Firewall and Antivirus . These programs often flag dongle managers as "false positives" and can block the firmware update process. Step-by-Step Installation Guide
tool, you must first install the (also known as the Smart-Card Manager). This essential utility acts as the bridge for registering your device, updating its firmware, and managing your licenses. Essential Pre-Installation Requirements
Before starting the installation, ensure your system meets these basic criteria to avoid common connection errors:
: Once complete, the manager will display your Serial Number (S/N) and the current firmware version. Troubleshooting Common Issues Likely Cause "Dongle Not Found" Driver missing or bad USB port
: Plug your CM2 dongle into a functional USB port. Allow Windows a moment to detect the new smart card hardware.
Download version 1.81 or higher from the official support site . Firewall interference
: Obtain the latest version of the Dongle Manager from the official Infinity-Box support page.
