Open a command prompt and try to ping the license server’s IP address. If the ping fails, you have a general network connectivity issue that must be resolved by your IT department. 3. Address Legacy Software Conflicts

is a common licensing issue that occurs when the software is unable to communicate with the SmartPlant License Manager (SPLM) server. This error typically stops your workflow by preventing CADWorx modules from launching, often displaying the message: "Could not read data from SPLM server" .

Intergraph (Hexagon) has transitioned away from the traditional SPLM system.

The most frequent cause is that the local machine doesn't know where to look for the license.