If the phone doesn't start connecting, press and hold the Power Button until the LED turns green or flashes.
Install BlackBerry Link or the standalone BlackBerry Desktop Drivers so your PC recognizes the P'9983 in bootloader mode. blackberry p9983 autoloader download
Since the servers are offline, you may run into issues with the setup wizard. Search for "BlackBerry 10 Bypass Setup" guides involving the Screen Reader shortcut if you get stuck at the Wi-Fi screen. If the phone doesn't start connecting, press and
Before you begin the "wiping" process, ensure you have these tools ready: If the phone doesn't start connecting