Find AnyDesk and ensure both and Public checkboxes are ticked. 4. Disable Proxy Settings

Is the remote computer , or is someone there to help? Did this start suddenly after a Windows update?

Click .

Open > System and Security > Windows Defender Firewall .

You cannot fix Error 10061 from your end alone if the remote PC is the problem. Ensure the remote PC is . Confirm AnyDesk is actually running on the remote screen. Verify the remote PC has an active internet connection . 3. Configure Windows Firewall The firewall might think AnyDesk is a security threat.

🛡️ Windows Defender or 3rd-party antivirus is stopping the port.

🌐 Proxy settings or DNS errors are misrouting the request.

Try connecting via the IP Address instead of the AnyDesk ID to see if it bypasses the error.